Bibi | Women's Block Heel Platform Thong Sandals

Regular price$39.95
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A block heel sandal that keeps comfort front and center. The sturdy heel and cushioned platform give easy, steady height, while the classic thong strap keeps the look clean and elegant.

- Stable block heel for easy height
- Cushioned platform sole for support
- Classic thong strap for a clean look
- Steady, all-day wearability
- Dresses up or down with ease
- Best for warm-weather and evening looks

Shipping
Once your payment is confirmed, we’ll begin processing your order right away.

Typically, it takes 1-2 business days to prepare and ship your order.

After your order is dispatched, you'll receive a confirmation email with a tracking number, allowing you to follow your package’s journey.

You can also track your order anytime on the Track Your Order page.

For more details about our shipping policy, please click here.

Returns
We offer simple, hassle-free returns within 30 days of receiving your order. For more details about our return policy, please click here.

If the product doesn’t meet your expectations, you may return it within 30 days of delivery for a refund.

Please contact our customer service team at info@myzenovaa.com

We aim to respond within 24 hours.

Customer Service Hours

Monday to Friday: 9am - 6pm (EST)
Saturday and Sunday: Closed

Bibi | Women's Block Heel Platform Thong Sandals

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FREE U.S. SHIPPING

On every order, coast to coast.

30-DAY RETURNS

Easy returns within 30 days of delivery.

QUALITY GUARANTEED

Handcrafted pieces built to last seasons.

24/7 SUPPORT

Real people, ready to help, anytime.

Frequently Asked Questions

You can track your order by clicking on the link provided in your shipping confirmation email. Have your tracking number handy? Click here to track your order directly.

What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, please contact us at info@myzenovaa.com If your return is accepted, we'll send you instructions on how and where to send your package. Please note that return shipping costs are the responsibility of the customer.

Once we have received and inspected your return, please allow up to 7 days for the refund to be processed and credited back to your original payment method.

You can find our full return policy here: Return & Refund Policy

If your order arrived damaged, please reach out to us within 7 days of delivery. Simply email info@myzenovaa.com with:

– Your order number
– Clear photos of the damage
– A short description of the issue

We'll evaluate the issue and make it right as quickly as possible. Thank you for being part of the Zenova community — your satisfaction matters to us.

Yes. We currently only ship to the United States.

The estimated delivery time is:

Processing time: 1–2 business days (Monday to Friday)

Shipping time: 5–10 business days (Monday to Friday)

Total delivery time: approx. 6–12 business days from date of purchase.

Further details can be found in our shipping policy: Shipping Policy

We accept all major credit and debit cards, including Visa, Mastercard, American Express, Discover, and Diners Club. You can also pay through Apple Pay, Google Pay, or Shop Pay — all through secure checkout.

If your question has not been answered above, our customer service team will be happy to help.

Contact us here:

Contact form: Contact page
Email: info@myzenovaa.com
Tel.:
+1 (307) 443-6603

We aim to respond to your inquiries within 24 hours.