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Privacy Policy

Zenova, operated by BHD Projects, respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how personal information is collected, used, and protected when you use our website and services. By using our services, you agree to the practices described in this policy.


Collection of personal information

Zenova collects personal information to provide and improve our services. This may include:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

  • IP address

  • Device and browser information


Use of personal information

Your personal information may be used for:

  • Processing and delivering orders

  • Processing payments securely

  • Providing customer support

  • Communicating about orders or services

  • Preventing fraud and unauthorized transactions

  • Improving our website and services

  • Sending marketing communications (only with your consent)


Sharing of personal information

Zenova does not sell or rent personal data.

We may share data only with:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting and technical service providers

  • Legal authorities if required by law

These parties only receive the information necessary to perform their services.


Data protection and security

Zenova implements appropriate technical and organizational security measures, including:

  • Encryption technologies

  • Secure servers

  • Restricted access to personal information

Despite these measures, no system is completely secure.


Data retention

We retain personal data only for as long as necessary to:

  • complete orders

  • comply with legal obligations

  • resolve disputes

  • enforce agreements

After this period, data is securely deleted or anonymized.


Your rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Withdraw consent

  • Request limitation of processing

To exercise your rights, contact us at:

info@myzenovaa.com


Cookies and tracking technologies

Zenova uses cookies to:

  • improve website functionality

  • analyze website usage

  • enhance customer experience

You may disable cookies in your browser settings.


Changes to this Privacy Policy

Zenova reserves the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated date.


Contact information

Email: info@myzenovaa.com